Manager of Direct Services, Women’s Aid
Lisa Johnson is Manager of Direct Services at Women’s Aid. Lisa joined Women’s Aid as a helpline volunteer in 1996 and is a child survivor of domestic violence. Her personal experience is her motivation to work with a domestic violence charity and to make a difference to women and children’s lives.
Lisa is responsible for managing the following direct services at Women’s Aid:
The delivery of the 24hr Freephone National Domestic Violence Helpline 0808 2000 247 (currently – run in partnership between Women’s Aid and Refuge). The purpose of the Helpline service is to provide an effective 24 hour Helpline to respond to victims and survivors of domestic violence and abuse by offering information, support and referral to other services, to increase the safety and protection of abused women and their children and to empower them to make informed choices about their future.
The Survivors Forum which is a digital resource supporting women affected by domestic abuse. The Forum is an alternative online message board that enable women to safely share their personal experiences of domestic abuse, and offer support to one another in a safe specialist supported environment.
And most recently, the Women’s Aid newly developed Webchat service.
The No Women Turned Away Project (NWTA). A project which is commissioned to provide additional support to women facing barriers to accessing a refuge space. This project compromises a team of specialist caseworkers and works alongside a dedicated evaluation and support team.
Lisa is a registered Domestic Abuse Prevention Advocate and has a Diploma in preventing and tackling domestic and sexual/abuse/violence.
Lisa works closely with The Centre for Gender and Violence Research Department at Bristol University and has recently received an Honorary Doctorate (in Law) from the University. Lisa has worked internationally and provided support, training and advice to fellow NGO’s in developing Direct Service’s abroad.